We want to make your experience more than just another routine online shopping experience. We want to make a connection with each customer that is stronger and more fulfilling than what our competitors offer.

We also realize that sometimes mistakes happen, internet connections drop, and sometimes a web browser just doesn't want to play nice, but we want you to know we're just a call or e-mail away. If you have a problem, don't hesitate to contact us so that we can check into the problem, sort it out and make sure you leave a satisfied customer. (You can also check our FAQ Page for common questions).

Tell us about your experience below...

Did You Have A Good Purchasing Experience with Us?



What Customers Are Saying:

"I had a truly great experience shopping at the FiXT Store! My order got here really quickly and was packaged nicely, and I really enjoyed how there was a download for the music available directly after the purchase. Keep doing what you're doing! You have gained a loyal customer!"
Dustin (Summer 2011)

"The FixT Store utterly revolutionizes how I shop for music and band merchandise. Frequent surveys with rewards waiting at the end, top-quality audio at low cost and the ability to instant download, one of the biggest ranges of independent and famous music artists, unmatched respect for customers by staff..........need I say more? All this and more no doubt makes FixT my number one choice for music and band merchandise shopping!"
Jack Shorthouse (Summer 2011)

"I just wanted to shoot an email your way to let you know that my Celldweller Spider shirt arrived today and I couldn’t be happier! It’s completely awesome! In fact, it’s even better than I had expected or hoped for! Once again, thank you SO much for going through all that trouble to help me out! The customer service you guys provide is so far above top notch, it's amazing. I wish every retailer, online and off, would treat their customers even half as well as you guys do."
Audrey May (September 2010)

"Honestly, in terms of service, consideration, and simplicity, FiXT is the very best I have seen! ^_^"
Andrew Berry (September 2010)

"I just wanted to send a personal email saying how much I am pleased withy purchase. The order was easy to follow online, quick confirmation of my purchase, friendly service, and immediate shipment. You guys are awesome. I'll be suggesting you to other friends and using your site again. Thanks so much!"
Sam (August 2010)

"You guys at Fixt are great man! I love everything on that website and even the graphics on there. I love what you've done, if I had more money I'd certainly make that my No.1 shop man. keep up the good work dudes and dudesses like I've recommended you to all my mates who've been on your site."
Alice Murdock (July 2010)

"Just wanted to say this is an excellent store! Great merch avail for artists and the download quality is excellent. Only had a few troubles in the past with files being corrupted on a download but I'm pretty sure that was the connection I was using at the time. Having the 20 chances to download properly was very convenient! If you guys could get in some Pendulum or Deadmau5 I'd really love you. (and I'd be buying more from you)"
Jesse (July 2010)

"If there was anything to make my shopping experience better, I would say it. But Fixt has one of the easiest online music store to use and the most streamlined as well. It's easy to buy a song or album and it's easy to download. It's even easy to re-download as well, which is something that other online music stores don't even dream to have. 

Thank you for caring for music-lovers and making the experience as "painless" as possible."
Martin Breault (2010)

"You guys [FiXT] offer the best customer service of any online retailer of any type of product that I have ever dealt with."
Jesiah Heiberg (Jan 2010)

"Thank you so much. Speedy delivery, great customer service. The shirt is so soft and comfortable too. I love it. FiXT has such great products!" Anonymous Customer (2010)

"...I don't know what I'd do without FiXT! I can't even listen to the radio anymore because so much of what is out there just has no meaning. I'm always happy to support independent artists..."
Amanda Feuerberg (2010)

"To my surprise, I was not auto responded saying to go to some site fore help, and my email actually went through. My surprise grew a few minutes later when I got a PERSONALIZED email in return from one of the people who work at FiXT, a live person. It was short and to the point: "No problem - I'll update it for ya!" This is how Customer service is supposed to be run. Not only was my problem cleared up, but it was done within minutes of my email, and there was a real life person on the other end of the internet. I just want to proclaim my love of the FiXT staff, for once again making shopping from their store enjoyable, and I look forward to dealing with them in the future..." (Read the full story)
Alex Bailey (Dec 2009)

"Everything worked out and I am currently enjoying my downloads and I had no problem with the coupon. Not only do you have the best music around, your customer service is top notch!!!!"
Steve Scanzello (2009)